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Refund policy

We make changes to all our kits from time to time, so if you return to download it again, it may not be exactly the same. We recommend that after you download a kit, that you save it to your hard disk.

Although we endeavor to make our kits as error free as possible, we make no guarantees to that effect.

We do not take responsibility for technical problems with downloading and printing the kit(s) which you experience which are not caused by us (eg software conflicts). However, we are happy to offer advice to try and guide you through these problems via info@merrimysteries.com.

If you are not totally satisfied with our product/service, send us an email via info@merrimysteries.com and we will exchange the item or refund your money – whichever you prefer.